Consultancy and Trouble-shooting

• Help and Troubleshooting
• RZ-ServiceDesk

Communication Infrastructure of Aachen University

• Dial-In, DSL
• Network Operations
• Netztechnik
• Telephone and Fax, UMS
• VPN,
• WLAN

Support of Computational Science

• Archive
• High Performance Computing
• Virtual Reality
• Windchill-System

Graphics and Multimedia Service

• Printing Service
• Multimedia, Video

Basic IT-Services

• Backup
• Users Administration TIM
• CAMPUS
• Email, Gigamove
• Webservices, BSCW-Server

Hardware and Software

• Hardware for Students and Staff
• Hardware for Faculties
• Installation Server, Update Server
• Laptop-Lending
• Software
• Support of Institute-IT

Professional Training IT

Professional Training for the New Profession of Mathematical-Technical Software Developer (MATSE)

IT Security

• Acute Difficulties
• Why Security
• Firewall
• Terms and Conditions regarding the use of Aachen University Network
• Virus Scanner
• Certificate Authority